Frequently Asked Questions
Usually our MOQ is 1000pcs.
Yes, it is possible. Please send us your inquiry with your order quantity. The price of the small quantity order will be higher than MOQ. The more you ordered the better price you will get.
Sure. We can send the samples for free, but customer should pay for the freight cost. It will have some sample charges for custom designs, but it is refundable when order is placed up to a certain quantity.
We usually send samples by DHL, FEDEX,UPS and TNT. If you have such carrier accounts, it will be fine to ship with your account; if not, you can pay the freight charge to our PayPal, we will ship with our account. It takes about 4~6 working days to reach you, subject where you are.
We will confirm every production details with you before mass production. And when the production is finished, you may indicate a QC to carry out the final inspection, or our QC will carry out the final inspection and send you the photos and inspection report under your request.
Yes. OEM/ODM order is welcomed. If a new mould needs to be set up, the mould charge will be on your account, which is refundable when your order quantity exceeds 20,000pcs.
We can do custom colors as your special request. So any Pantone color is available. You just need to tell me your favorite Pantone color #.
T/T 30% as deposit while order confirmed,then we will start the production, and balance can be paid against copy of B/L.